Diwali offer: 10% off every order · Free delivery above ₹1,500 · 7-day returns · Ships in 3–5 days     Diwali offer: 10% off every order · Free delivery above ₹1,500 · 7-day returns · Ships in 3–5 days    

Help

Frequently asked questions

How long does delivery take?

Direct orders via WhatsApp ship in 3–5 business days. Tracking is shared once dispatched. Free delivery above ₹1,500.

What is the return policy?

7-day returns from delivery. Product must be unused, uninstalled, and in original packaging. Contact help@deciya.in.

Is there a warranty?

7-day warranty against manufacturing defects. Contact support@deciya.in with photos.

What wall types work for the shelves?

Brick or concrete walls only. Not for plasterboard. Hardware (wall plugs, screws, template) is included. Rated up to 10 kg when fixed correctly.

What is the load capacity of the shelves?

Up to 10 kg evenly distributed on a properly fixed brick or concrete wall.

How do I care for brass pieces?

Wipe with a soft dry cloth. Avoid harsh chemicals. Solid brass will develop a natural patina over time; brass-finish metal is more stable.

Brass vs brass-finish metal?

Solid brass pieces are labelled BRASS. The 4-cup diya and combos that include it are brass-finish metal and are labelled as such. We never call the diya solid brass.